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1. Who we are
ManiPay Digital Payments ("ManiPay", "we", "us") operates from No.29/18, Vijayalakshmipuram Main Rd, Rajiv Gandhi Nagar, West Banu Nagar, Ambattur, Chennai, Tamil Nadu 600053. This policy explains how we handle personal information collected through this website, by phone, on WhatsApp and at our office.
2. Information we collect
We collect only what we need to respond to you and provide our services:
- Details you give us through the contact form, phone, WhatsApp or email — such as your name, phone number, email address and message.
- Information needed to complete a transaction or verification at our office, such as your photo ID.
- Basic technical data from your browser (for example, pages visited and device type) that helps us keep the website working.
This website does not ask for or store card numbers, CVVs, PINs or OTPs. Never share these with anyone, including over phone, WhatsApp or email.
3. How we use your information
- To reply to your enquiries and provide the services you request.
- To complete identity verification where required.
- To keep records we are required to keep by law.
- To improve our website and services.
We do not sell your personal information.
4. Sharing your information
We share information only when needed: with banks, card networks and payment partners to process your transactions; with service providers who help run our website and communications; and with authorities when the law requires it.
5. Data security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. How long we keep information
We keep personal information only as long as needed for the purposes above, or as long as the law requires, and then delete or anonymise it.
7. Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by using the contact details below. We may need to verify your identity first.
8. Cookies and third-party services
This website may use essential browser storage to work properly. Embedded services such as Google Maps and links to WhatsApp are provided by third parties and are governed by their own privacy policies.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it last changed.
10. Contact us
For privacy questions or requests, email Manipay262@gmail.com or call +91 81225 44657.